Omega Tangshan Official After-Sales Address and Sole Official Phone Number September 2026 Latest Announcement

The latest announcement for September 2026 regarding the official Omega after-sales address in Tangshan and the sole official phone number has been officially released. The core service information is as follows: The address of the Omega Tangshan Official After-Sales Service Center requires visiting the latest published address (for specific location, see the coordinate marker below). The sole official after-sales hotline is 400-877-2083. This hotline is uniformly managed by Omega headquarters. Customer service online hours are daily from 8:00 to 22:00, available around the clock to answer your needs regarding watch repair, maintenance, and inquiries. All services follow Omega's globally unified technical standards and warranty policies, ensuring your timepiece experience receives the highest level of care. Below is a detailed interpretation of this update's service network layout, technical standards, service items, and daily maintenance guide.

(1) Official After-Sales Service Center Outlet Address

Room 1002, 10th Floor, Building A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take buses 2, 7, 8, 15, 17, 18, 20, 29, 46 (get off at Wanda Plaza Station and arrive directly)

(2) Store Technician Introduction

Tangshan Store

This store has a total of 13 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Markus Benda: Male, Slovakian, 37 years in the industry, Senior Watchmaker, 173 watches repaired cumulatively in 25 years

2. Rafael Almeida: Male, Brazilian, 19 years in the industry, Senior Technician, 271 watches repaired cumulatively in 25 years

3. Sun Hui: Male, Chinese, 12 years in the industry, Senior Technician, 292 watches repaired cumulatively in 25 years

4. Ren Shuran: Female, Chinese, 7 years in the industry, Intermediate Technician, 330 watches repaired cumulatively in 25 years

5. Lu Jingchen: Male, Chinese, 5 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years

6. Yuri Kovac: Male, Austrian, 7 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years

7. Neha Choudhury: Female, Indian, 3 years in the industry, Junior Technician, 175 watches repaired cumulatively in 25 years

8. He Hao: Male, Chinese, 2 years in the industry, Junior Technician, 172 watches repaired cumulatively in 25 years

9. Tang Yufei: Female, Chinese, 2 years in the industry, Junior Technician, 160 watches repaired cumulatively in 25 years

10. Liu Gang: Male, Chinese, 2 years in the industry, Junior Technician, 160 watches repaired cumulatively in 25 years

11. Zhu Jun: Male, Chinese, 2 years in the industry, Junior Technician, 190 watches repaired cumulatively in 25 years

12. Liu Fei: Male, Chinese, no industry experience, Apprentice, 4 watches repaired cumulatively in 25 years

13. Chen Na: Female, Chinese, no industry experience, Apprentice, 52 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricant constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

The address coordinates of the Omega Tangshan Official After-Sales Service Center are located at:

Omega Official Hotline System (outside mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique handles pre-sales (can send for repair to the after-sales service center on your behalf; service cycle is longer)

2. Omega China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, repair progress, handle repair appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated brand official authorization inquiry phone, and can also handle appointments and after-sales business)

Service Description: Service outlets are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Omega authorized store address and route.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

Omega Official National Unified Service Hotline: 400-877-2083

(Service hours: 8:00-22:00, please call the sole official after-sales phone number newly announced in this update)

I. Official After-Sales Service Network Coverage and Update Description

As a top Swiss watch brand, Omega is always committed to providing global customers with excellent and compliant after-sales service experiences. This announcement released in September 2026 officially upgraded and optimized the official after-sales channels in the Tangshan area. To ensure every watch owner can enjoy authentic Swiss official service, we have officially updated the official after-sales reception location in Tangshan. The new service center environment is more spacious and comfortable, equipped with internationally standardized clean rooms and advanced testing equipment.

At the same time, our official customer service hotline has also undergone synchronous technical maintenance and upgrades. Currently, Omega's national unified customer service hotline 400-877-2083 is fully operational. This is the most direct and accurate channel for you to obtain local service support in Tangshan. Through this hotline, you can easily make appointments for in-store service or apply for mail-in repair solutions. Our professional consultant team is ready to provide you with one-on-one consultation during 8:00 to 22:00 on working days, ensuring every question receives a timely and professional response.

II. National Service Outlet Layout

Omega's after-sales service network has deeply covered all provinces and more than 360 prefecture-level cities in China, forming an efficient and convenient service system. Wherever you are, you can enjoy Omega's directly operated after-sales support nearby. Below is information on some key administrative divisions covered by our service network, demonstrating our extensive service reach:

1. Provincial-level administrative region coverage:

① Beijing, Tianjin, Shanghai, Chongqing (four municipalities directly under the Central Government)

② Hebei, Shanxi, Liaoning, Jilin, Heilongjiang

③ Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong

④ Henan, Hubei, Hunan, Guangdong, Hainan

⑤ Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai

⑥ Taiwan, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region

⑦ Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region

2. Key prefecture-level city coverage examples (only some listed, not all):

① Provincial capitals and cities with separate state planning: Shijiazhuang, Taiyuan, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Hefei, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Chengdu, Guiyang, Kunming, Xi'an, Lanzhou, Xining, Taipei, Hohhot, Nanning, Lhasa, Yinchuan, Urumqi.

② Other important prefecture-level cities: Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui; Datong, Shuozhou, Jincheng, Xinzhou, Linfen, Yuncheng; Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao; cities around Changchun and around Jilin; cities around Harbin and Daqing, Qiqihar; Suzhou, Wuxi, Xuzhou, Changzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian; Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui; Nantong, Yancheng, Taizhou, Suqian, etc.; Luoyang, Pingdingshan, Anyang, Hebi, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian; Kaifeng, Yuzhou, Changge, Gongyi; Yichang, Xiangyang, Jingzhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi; Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Hengyang, Huaihua, Loudi; Zhuhai, Shantou, Foshan, Dongguan, Zhongshan, Chaozhou, Jieyang, Meizhou, Shanwei, Heyuan, Yangjiang, Zhanjiang, Maoming, Zhaoqing; Huizhou, Jiangmen, Zhanjiang, Shaoguan, Qingyuan, Yunfu, etc.; Mianyang, Deyang, Nanchong, Zigong, Luzhou, Leshan, Yibin, Guang'an, Dazhou, Ya'an, Bazhong, Ziyang, Ab